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Zoho CRM

★★★★☆ 4.3 (18,000 reviews)
AI Powered Automation Free Tier Integrations Mobile App
Freemium Free-$52/user/month

Overview

A comprehensive CRM platform offering sales automation, analytics, and multichannel communication at competitive pricing.

Key Features

  • Sales automation
  • Multichannel communication
  • AI assistant Zia
  • Blueprint process management
  • Canvas design studio
  • Custom modules
  • Territory management
  • Workflow rules

Pros

  • Affordable pricing
  • Highly customizable
  • Strong integration with Zoho suite
  • Good mobile app

Cons

  • Interface can feel dated
  • Customer support can be slow
  • Steep learning curve for advanced features
  • Some features only in higher tiers

Zoho CRM Pricing Plans

Free

$0

  • ✓ 3 users
  • ✓ leads
  • ✓ contacts
MOST POPULAR

Standard

$14/user/mo

  • ✓ scoring rules
  • ✓ workflows
  • ✓ pipelines

Professional

$23/user/mo

  • ✓ SalesSignals
  • ✓ Blueprint
  • ✓ inventory

Enterprise

$40/user/mo

  • ✓ Zia AI
  • ✓ custom modules
  • ✓ multi-user portals

Ultimate

$52/user/mo

  • ✓ advanced BI
  • ✓ enhanced storage

Company Info

Founded1996
HeadquartersChennai, India

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