Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…
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A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Full ReviewBrandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.
osTicket: A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and osTicket work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.
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