Salesforce's enterprise customer service platform with case management, AI-powered service, and omnichannel support.
$25/user/mo
$80/user/mo
$165/user/mo
$330/user/mo
$500/user/mo
| Founded | 1999 |
| Headquarters | San Francisco, CA |
Looking for something different? Here are the top alternatives to Salesforce Service Cloud:
A CRM-powered customer service platform with AI automation and a timeline view of every customer interaction.
A conversational sales and marketing platform for Salesforce users with AI-powered live chat and meeting booking.
A customer platform combining customer success, product analytics, and revenue management in one unified solution.
An interactive knowledge base and self-service platform with step-by-step guides and decision trees for customer support.
A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing.
An Atlassian status communication platform for keeping users informed about system availability and incidents.
A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.
A customer success platform designed for modern CS teams with health scoring, playbooks, and revenue insights.