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ServiceNow

★★★★☆ 4.3 (8,000 reviews)
AI Powered Analytics Automation Cloud Based Enterprise
Enterprise only Custom pricing

Overview

An enterprise IT service management and digital workflow platform for automating business processes across the organization.

Key Features

  • ITSM
  • ITOM
  • Customer service
  • HR service
  • Workflow automation
  • AI-powered
  • Knowledge management
  • Analytics

Pros

  • Enterprise-grade ITSM
  • Powerful workflow automation
  • Comprehensive platform
  • Strong ecosystem

Cons

  • Very expensive
  • Complex implementation
  • Requires dedicated team
  • Steep learning curve

ServiceNow Pricing Plans

Enterprise

Custom

  • ✓ ITSM
  • ✓ CSM
  • ✓ ITOM
  • ✓ analytics
  • ✓ AI

Company Info

Founded2004
HeadquartersSanta Clara, CA

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$50/month or $350/year (save $250)

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