Gifts

Culture

Reviews

Local Spots

Customer Support Tools in 2026

ServiceNow

★★★★☆ 4.3 (8,000)
Customer Support Itsm

An enterprise IT service management and digital workflow platform for automating business processes across the organization.

Jira Service Management

★★★★☆ 4.3 (8,000)
Customer Support Itsm

Atlassian's IT service management solution with incident management, change management, and service request handling.

Salesforce Service Cloud

★★★★☆ 4.3 (10,000)
Customer Support Helpdesk

Salesforce's enterprise customer service platform with case management, AI-powered service, and omnichannel support.

HubSpot Service Hub

★★★★☆ 4.3 (6,000)
Customer Support Helpdesk

HubSpot's customer service software with ticketing, knowledge base, and customer feedback tools integrated with the HubSpot CRM.

Qualified

★★★★★ 4.6 (1,000)
Conversational Customer Support

A conversational sales and marketing platform for Salesforce users with AI-powered live chat and meeting booking.

Drift

★★★★☆ 4.3 (5,000)
Conversational Customer Support

A conversational marketing and sales platform with AI chatbots, live chat, and meeting scheduling for B2B companies.

Crisp

★★★★★ 4.5 (4,000)
Customer Support Live Chat

A business messaging platform combining live chat, chatbot, knowledge base, and CRM for customer engagement.

Olark

★★★★☆ 4.3 (3,000)
Customer Support Live Chat

A simple and customizable live chat solution for websites with team management, automation, and real-time reporting.

Dixa

★★★★☆ 4.3 (1,000)
Customer Support Helpdesk

A conversational customer service platform with intelligent routing, side conversations, and quality assurance for modern teams.

LiveChat

★★★★★ 4.5 (8,000)
Customer Support Live Chat

A dedicated live chat and customer communication platform with ticketing, rich messaging, and chat widget customization.

Kustomer

★★★★☆ 4.3 (2,000)
Customer Support Helpdesk

A CRM-powered customer service platform with AI automation and a timeline view of every customer interaction.

Gladly

★★★★★ 4.6 (1,200)
Customer Support Helpdesk

A radically personal customer service platform that organizes support around people instead of tickets.

Help Scout

★★★★★ 4.5 (5,000)
Customer Support Helpdesk

A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.